service

Service——Full-chain Membrane Technology Services

Service Concept

Build a customer service system covering the full life cycle of projects

Yongxin, More Devoted!

Exceed Standards, Surpass Expectations

We always take customer demands as the guide. We not only meet industrial standards, but also strive to go beyond clients' expectations. We deliver premium, comprehensive and forward-looking full-chain membrane technology services to help your enterprise stand out amid fierce market competition.

Centered on membrane separation technology, we reconstruct resource value and establish a customer service system covering the full project lifecycle. We wholeheartedly cooperate with you to build a sustainable future!
Service Team

Yongxin service team is an engineering service team composed of cross-functional vertical and horizontal technical specialists.

Vertical Technical Specialists

With over 15 years of extensive industry experience, they possess in-depth understanding of the principles, performance and applications of various membrane technologies. They can provide professional technical support and solutions for your projects to guarantee technical feasibility.

Cross-industry Technical Specialists

Cross-industry technical specialists are proficient in clients' industry knowledge, well-versed in production processes, regulatory requirements and common technical challenges of petrochemical, biopharmaceutical, new energy, environmental protection and other industries. Dedicated service teams are formed by these specialists, with each core member having participated in more than 10 industrial filtration and separation system projects.
Service Process
01

Demand Diagnosis

02

Preliminary Scheme Design

03

Technical Communication

04

Modular Membrane Module Selection

05

Laboratory Test Machine

06

On-site Working Condition Test

07

Membrane Module Parameter Optimization

14

Technical Support

13

After-sales Maintenance

12

Project Delivery

11

On-site Commissioning &
Process Calibration

10

Internal FAT Test

09

System Integration

08

Non-standard Structural Design

Service Content
01
Technical Pre-research Phase
Rapid matching of industrial process packages: Based on a database of over 1,000 projects, we quickly generate preliminary design solutions tailored to your industry attributes and technical requirements;
Mobile test chamber service: Equipped with lab-scale filtration & separation test machines per preliminary designs, we arrive on-site within 72 hours for functional performance tests;
02
Project Implementation Phase
"1+N" service mode: Each project is assigned 1 industry application engineer plus N filtration & separation technical engineers to guarantee perfect matching of products and solutions;
Rapid delivery of non-standard equipment: Supported by our intelligent manufacturing plant, customized membrane modules can be delivered within 30 days, with full system integration finished in 2 months;
03
Yongxin Service Footprint
20+

Sub-sectors

60+

Cities

1000+

Enterprises & Institutions

We keep devoting ourselves to innovative research and application of filtration & separation technologies to empower green and innovative development of China's manufacturing industry!
04
After-sales Support Phase · 4-Tier Response Mechanism

Full-cycle aftercare covering 30 mins to 24 hours, all-round service coverage

Severity Level 1 Fault

【Substandard Performance】

On-site arrival within 12 hours
Severity Level 2 Fault

【Equipment Malfunction】

Remote diagnosis within 4 hours + Spare parts delivery within 8 hours
Severity Level 3 Fault

【Component Replacement】

Repair completed within 24 hours
Tier 4 Technical Consultation

【Operation Guidance】

Online reply within 30 minutes